Our Promise
Returns & Refunds.
Our Commitment
If you're not totally satisfied with any part of your purchase — for any reason at all — we'll do whatever it takes to make things right.
We want you to love your Boon & Boon bag as much as we do. 🙂
Refund Timeline
Depending on your mode of payment and bank policies, refunds are credited back to your account within:
10
Working
Days
Days
Return Requirement
Returns are accepted only in original packaging, with the invoice copy received at the time of order placement.
Taking Longer Than 10 Days?
Drop us an email at support@boonandboon.com and we'll fix it as soon as possible.
Before You Return
What to include with your return
- The product in its original packaging — unopened tags, dust bags, and box if applicable
- A copy of the invoice you received at the time of order placement
- An email to support@boonandboon.com letting us know — we'll guide you through the rest
Not happy? Let's fix it.
Our team is just an email away.